Lifepanel achieves certification for ISO 27001: What that means for our panel

In the digital age, where data security is of paramount importance, organizations must take proactive measures to safeguard sensitive information. Lifepanel, the online probability panel, has recently been certified for ISO 27001:2017, a globally recognized standard for information security management systems. This article explores the significance of this certification and highlights some of the benefits that Lifepanel and its stakeholders can expect to reap from it.

Understanding ISO 27001 Certification:ISO 27001 is an internationally recognized framework that outlines best practices for establishing, implementing, maintaining, and continually improving an information security management system (ISMS). This certification is awarded to organizations that demonstrate their commitment to protecting sensitive data and ensuring the confidentiality, integrity, and availability of information.

At Lifepanel we have taken several steps to increase the data security for our panel members:

  • We work with one-time-password (OTP) for logins via ad additional device (email or phone number)
  • We do not ask personal information if not necessary: Eg. we do not ask for a surname or firstname if not required by legal obligations.
  • Contact data and demographic info are separated in different database environments meaning one set of the data is useless without having access to the other database.
  • PII data is encrypted in the databased

Lets take a look at some of the benefits of getting ISO 27001 certified.


  1. Enhanced Data Security:By obtaining ISO 27001 certification, Lifepanel demonstrates its dedication to maintaining the highest level of data security. This certification ensures that appropriate controls are in place to protect customer information, reducing the risk of data breaches and unauthorized access.
  2. Increased Customer Trust:Certification provides assurance to Lifepanel’s customers that their personal and sensitive data is handled with utmost care. The ISO 27001 standard establishes a robust framework for managing risks, which enhances customer trust and confidence in Lifepanel’s services.
  3. Compliance with Legal and Regulatory Requirements:ISO 27001 certification ensures that Lifepanel operates in compliance with relevant legal and regulatory requirements concerning data protection. This reduces the organization’s exposure to legal liabilities and potential fines associated with non-compliance.
  4. Improved Business Reputation:Achieving ISO 27001 certification sets Lifepanel apart by demonstrating its commitment to information security. This certification acts as a powerful marketing tool, showcasing Lifepanel’s dedication to protecting customer data and enhancing its reputation in the market.
  5. Streamlined Internal Processes:The certification process necessitates a comprehensive review of Lifepanel’s internal processes, identifying areas for improvement and implementing necessary controls. This leads to increased efficiency, reduced operational risks, and improved overall performance.
  6. Competitive Advantage:ISO 27001 certification provides Lifepanel with a distinct competitive advantage. Many organizations prioritize working with certified partners, as it ensures that their data is in safe hands. This certification can open doors to new business opportunities and partnerships for Lifepanel.

Lifepanel’s achievement of ISO 27001 certification is a significant milestone in its commitment to safeguarding sensitive information. The certification not only ensures enhanced data security but also instills confidence in customers, improves the organization’s reputation, and provides a competitive edge in the market. By obtaining this globally recognized certification, Lifepanel sets a high standard for information security management, reinforcing its position as a trustworthy and reliable online probability panel.

For next year we are updating the ISO certification for ISO 27001:2022 to reflect the latest version of the international standard.

Carsten Broich
Carsten Broich
Carsten is the founder of Sample Solutions and Lifepanel with over a decade of sampling and social research experience. A trained aerospace engineer who discovered his love for random phone numbers.